Reception / Administration Manager (M/W)

WOOP! is coming to Graz – be part of the fun revolution!

In Fall 2025, something big is landing at Center West – the WOOP! brand is arriving! As the most cutting-edge entertainment provider in the region, WOOP! is known for creating unforgettable experiences that bring joy to kids, families, and adults alike. Now, we’re bringing the most popular attractions from Slovenia to Graz. If you’re passionate about hospitality, customer satisfaction and keeping operations running smoothly, this is your chance to join us as

Your responsibilities will include:

• Managing the reception area, welcoming and assisting guests, and ensuring smooth ticket sales and cash desk operations.
• Actively promoting and selling WOOP! programs and products.
• Overseeing reservations and event coordination (birthdays, group visits, corporate events) and managing related communication.
• Organizing and supervising reception staff schedules, onboarding, and training.
• Monitoring and maintaining administrative processes: invoicing, staff records, inventory, and office supplies.
• Ensuring cleanliness, tidiness, and presentation of reception, shop, and promotional materials.
• Handling customer feedback, online reviews, and info channels (email, phone).
• Overseeing compliance with safety regulations and internal procedures.

What we expect from you:

• 1–2 years of experience in a similar role (hospitality, events, or customer service preferred).
• Excellent communication and organizational skills.
• Fluent spoken and written German and English; Slovenian is an advantage.
• Proficiency with reservation systems, invoicing, and basic office software.
• Ability to lead a team, motivate staff, and work independently.
• A valid Category B driver’s license.

What we offer:

• A dynamic, fun, and goal-oriented work environment.
• The opportunity to contribute to building one of the most innovative leisure brands in the region.
• A supportive and experienced team from Slovenia – the creators of the entire WOOP! concept.
• Full-time employment (40 hours per week).
• Opportunities for growth and professional development.
• Gross monthly salary from 2.600€.

Interested?

Send your application via smart apply by August 22, 2025. Please note: interviews will be conducted in English.